Speck Products Return Policy

Speck Products Return Policy applies to purchases from www.speckproducts.com only.

Order the wrong thing? Doesn't work for you? Want to return it? No Problem! Speck makes it easy.

If you purchased a product directly from www.SpeckProducts.com you may return it within 30 days if you are dissatisfied for any reason, and Speck will refund the amount paid for the returned product(s). Products must be postmarked within thirty (30) days of the date of the original order for a refund.

To obtain a Return Authorization Number (RMA), please contact us.

Once Speck provides you a RMA number, please do the following:

• Pack up your product(s) in the original packaging
• Write the RMA and original Order Numbers on the outside of the shipping box
• Include your original receipt (proof of purchase) inside the shipping box
• And ship or mail using the shipping method of your choice, to:
  
  SPECK PRODUCTS
  1500 Lakes Parkway
  Lawrenceville, GA 30043

Speck is not liable for products that are damaged or lost in transit. We recommend that you ship your product return via a trackable shipment method.

When we receive your return with proof of purchase, we will process your credit and send you a confirmation email. Upon receipt of that email, please allow an additional 8-10 days before the funds are posted back to the credit card used for the purchase. It's that easy!

Important Notes:

• Speck will not provide a refund for a product that is postmarked more than thirty (30) days after the date of the original purchase.
• Speck also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse, or other abnormal use.
• This product refund policy applies only to the direct end-user consumer who has purchased the product from speckproducts.com. It does not apply to dealers, distributors, or any other third parties in a distribution chain who purchase product for resale, nor does it cover products purchased through online auction websites or channels other than the speckproducts.com website.

Philippines Warranty Support: Speck customers in the Philippines are covered by a 12-month limited warranty from the original purchase date. The process for requesting support depends on where you purchased your product:

• Purchased locally in the Philippines from an authorized retailer: Please contact the retailer where you purchased the product with your proof of purchase and details of the issue. Warranty claims and replacements are handled by that retailer. Direct warranty replacements from Speck are not available for these local retailer purchases.
• Purchased from Amazon through an authorized seller: If your purchase is still within Amazon’s return window, please contact Amazon first for assistance. If the return window has closed, please contact Speck Support with your proof of purchase to request warranty support.

For more information regarding warranty on Speck products, visit our Warranty Information page.

Modifying your order after it has been placed

Orders cannot be modified once they have been submitted. If you wish to discuss this situation with one of our representatives, you may contact Speck Customer Service.